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Let’s Discuss About: Automation: Half Two


A humanoid robot reaches out to a pink butterfly.

We deepen our dialogue on automation and weigh extra opinions from Barista Journal On-line’s readers.

BY EMILY JOY MENESES
BARISTA MAGAZINE ONLINE

Welcome to half two of our dialogue on automation. In half one of this text, we outlined automation and explored each the refined and overt methods wherein it has proven up within the specialty-coffee world. At the moment, we’ll develop our dialogue by exploring extra questions across the subject of automation and sharing extra perception from Barista Journal On-line’s readers.

Some worry that automation will put baristas’ jobs in danger, whereas others argue that automating sure duties can assist make baristas’ lives simpler. Photograph by Baguette Knight.

Automation Vs. Mechanization

Partially one, we shared how sure automation instruments, like computerized tampers, are gaining recognition amongst espresso employees seeking to make their jobs much less bodily straining. Andy Newbom, Barista Journal On-line reader and founding father of Torque Espresso, explains why he believes using sure automation instruments like these doesn’t should imply eliminating human involvement altogether. He additionally describes why, to him, differentiating between “automation“ and “mechanization“ can assist shift our perspective on the matter.

“The extra you automate duties or processes people are answerable for, the extra (you) abdicate accountability to the automata,” Andy explains. “Nevertheless, there are such a lot of repetitive, non-value ‘add issues’ that may and must be automated or extra correctly mechanized. Automation, I don’t imagine is the reply. Mechanizing simply repeatable non-variables is improbable. Automating away the entire thing results in abdication (of) the entire thing.”

So in the case of automation, the place ought to we draw the road? Each barista and café proprietor can have a unique opinion primarily based on what’s essential to them. Some could worth the standard and consistency of applied sciences like, say, computerized pourover techniques, whereas others could discover extra worth in letting baristas brew the espresso, bringing their very own private contact to the method. What you’re and aren’t OK with is as much as you and what’s greatest for you and your crew.

As we develop our dialogue of automation, we’re confronted with the query: Will AI ever be capable to substitute the sensation of human interplay? Photograph by Nathan Dumlao.

Results on Employment: A Double-Edged Sword

Many people who find themselves in opposition to automation worry that delegating duties to expertise could end result within the lack of barista jobs—and whereas that’s true in lots of instances, some examples additionally present that automation can really assist present employment alternatives to individuals who could not have in any other case had the possibility to work in specialty espresso. Our earlier article about Tokyo’s robot-run espresso store, DAWN Avatar Café, for instance, explains how employees with disabilities or restricted mobility had been capable of “avatar work“ on the café by working robots remotely. 

There’s numerous nuance to debate when speaking about automation’s results on employment—however there’s a lot to be mentioned about Andy’s urging to make use of expertise in ways in which assist people, relatively than eradicate the necessity for them.

One thing that may’t be replicated: the non-public interactions between baristas and clients. Photograph by Pramod Tiwari.

The Worth in Human Contact

With so many technological improvements taking place within the espresso world on a regular basis, crafting high quality espresso-based drinks with little to no human involvement has change into simpler than ever. Nevertheless, there’s one thing in regards to the person-to-person interplay that occurs at a espresso store that makes the café-going expertise so particular. And that’s one thing {that a} robotic would by no means be capable to repeat.

When enthusiastic about automation and the consequences it may possibly have on the espresso world, we should take into account if our price comes from being what we’re: human beings. And whereas there could also be expertise on the market that may craft espresso extra effectively or exactly than we will, every individual’s price comes from the distinctive vitality and perspective that they create to what they create.

Automation can assist make sure processes simpler, however it may possibly by no means replicate crucial facet of the coffee-making course of: human contact. We are able to solely hope that as expertise progresses, espresso corporations will proceed to see the worth in humanity as effectively.

ABOUT THE AUTHOR

Emily Pleasure Meneses (she/they) is a author and musician primarily based in Los Angeles. Her hobbies embody foraging, cortados, classic synths, and connecting together with her Filipino roots by way of music, artwork, meals, and beverage.

August + September 2024 issue cover.August + September 2024 issue cover.

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